What I Do
These are some of the ways I navigate through complex problem spaces—my approach to leading teams through ambiguity starts with curiosity and strong collaboration and ends with the creation of intuitive, ideally simple solutions.
Research
Gathering information is always a key first step. If we don’t know what we’re trying to accomplish then we certainly aren’t going to be able to determine how to do it. Personas, competitive analysis, evaluations, questionnaires are only a few of the ways this can be accomplished.
Design
UI is what ultimately led me to wanting to support and defend users in the first place. It is where we really get to show a story and not just tell with flows, wireframes, mockups, prototypes, color schemes, and well thought out implementation specs.
Communication
Whether it’s presenting to CEOs or sharing findings with a team to make a decision, I rely on empathy and clear communication beginning to end. That often means a lot of listening not just talking to make sure ideas are clear.
